Do I need to book an appointment or can I walk in?

While walk-ins are welcome, we recommend booking in advance to ensure availability.

What grooming services do you offer?

We offer haircuts, beard trims, hot towel shaves, facials, scalp treatments, and more.

How long does a typical grooming session take?

Most sessions take between 30–60 minutes, depending on the service.

Are your services suitable for all hair & beard types?

Absolutely. Our barbers are trained to work with all textures and grooming preferences.

Do you offer packages or membership plans?

Yes — we offer exclusive monthly grooming packages. Ask us about them when you visit or call.

What’s your cancellation or rescheduling policy?

Please inform us at least 4 hours before your appointment to cancel or reschedule without a charge.

Can I request a specific barber?

Yes, if you have a preferred stylist, mention it while booking and we’ll do our best to accommodate.

Is parking available nearby?

Yes, there are paid parking garages within a 2-minute walk from the lounge.

Do you offer gift cards?

Yes, TRT gift cards make the perfect gift for birthdays, holidays, or special occasions.

Are your products safe for sensitive skin?

We only use premium, skin-safe products. Let us know if you have any allergies or sensitivities.

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